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Shipping & Delivery Information
Shipping Timeframes
Within Nairobi
- We offer same-day delivery for customers within Nairobi. Orders placed before our daily cutoff time will be processed and shipped the same day.
- Orders placed after the cutoff time will be dispatched on the following business day.
- Please note that same-day delivery availability may vary depending on the specific product and current stock levels.
Outside Nairobi
- For customers outside Nairobi, we use a trusted courier service to ensure your order is delivered safely and efficiently.
- We strive to dispatch all orders within a maximum of 2 business days.
- Delivery times beyond dispatch will depend on the courier’s transit times to your location.
Shipping Charges
Customers are responsible for all shipping and delivery charges. These will be calculated and displayed at checkout based on factors including your destination, package weight, and chosen shipping method.
Need Help?
If you have any questions about your order, shipping, or delivery, our Customer Support team is ready to assist.
We’re here to make your shopping experience with Plug Tech Hub seamless and enjoyable.